Jackson Nickerson


Frahm Family Professor of Organization & Strategy

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Nickerson’s research focuses on leadership issues around why firms choose different organizational structures and the performance implications of these choices; with a special emphasis on knowledge, innovation, and problem formulation and solving. Through executive education and consulting activities, Jackson has engaged and impacted numerous organizations for industries including architecture and art, chemicals, education, finance, health care, and pharmaceuticals. Nickerson is also Brookings Non-resident Senior Scholar in Government Studies and associate dean and director of the Brookings Executive Education Program.

In the media

Stories

The first 100 Biden/Harris days

The first 100 Biden/Harris days

Faculty experts from across Washington University in St. Louis draw upon their research, their instruction, their experience and their thought leadership to proffer insight and ideas for the new administration, the new beginning.
Federal workers to be less efficient upon return

Federal workers to be less efficient upon return

When 800,000 government employees eventually return to work after a shutdown that started Dec. 22, expect them to work less efficiently — or, at minimum, feel less engaged and far less respected, says an expert in government leadership and organizational strategy at Olin Business School.
Leading by thinking

Leading by thinking

In the Brookings Executive Education program, the Olin Business School partners with the Brookings Institution in Washington, D.C., to provide our public leaders with new or enhanced capabilities to lead their agencies.

Leading change from the middle

In his new book, “Leading Change from the Middle,” Jackson Nickerson, PhD, the Frahm Family Professor of Organization & Strategy in Olin Business School at Washington University in St. Louis, offers a practical and novel approach for building extraordinary capability without the traditional use of authority.

The government must develop collaborative enterprise leaders to solve its ‘wicked’ problems, new book suggests

The American public looks to the federal government to successfully respond to and solve our “wicked” problems. A new book co-edited by Jackson Nickerson, PhD, professor of strategy at Olin Business School, suggests government leaders must be better collaborators. The book is Tackling Wicked Government Problems: A Practical Guide for Developing Enterprise Leaders.

Motivating government workers in difficult times

As the financial crisis in America persists, government positions are being cut, causing motivation to spiral downward. How can worker motivation in government positions not hit bottom? Jackson Nickerson, PhD, the Frahm Family Professor of Organization and Strategy at Washington University’s Olin Business School, suggests employee motivation comes from three different sources: economic, social and emotional and ideological.

Federal employment standards must evolve, strategy expert says

President Barack Obama is calling for a more modernized and concentrated hiring process in the federal government as more of its workers retire. While the government attracts many excellent candidates, the recruitment process remains bureaucratic, cumbersome and complex, leading many talented workers to be turned away. “The federal government is facing a war for talent and its competitors are winning,” says Jackson A. Nickerson, PhD, professor of strategy at Olin Business School at Washington University in St. Louis.

Masters of Science in Leadership helps government employees innovate

A recent report by the Partnership for Public Service indicates a strong disconnect between the desire of federal employees to innovate and the degree to which innovation is encouraged in their workplaces. Now beginning its second year, the Master’s of Science in Leadership, offered by Olin Business School at Washington University in St. Louis in partnership with the Brookings Institution, helps U.S. government employees think strategically about opportunities for innovation, and does it in a way that is very cost effective.

First Olin Award for research given to Nickerson, Zenger

Two professors at the Olin Business School are the winners of the first annual “Olin Award: Recognizing Research That Transforms Business.” Jackson Nickerson, Ph.D., and Todd Zenger, Ph.D., will share the $10,000 honorarium in recognition of their research that examined the negative impact that social comparison, or envy, causes in the workplace.

Business research not necessarily academic

Two professors at the Olin Business School are the winners of the first annual “Olin Award: Recognizing Research that Transforms Business.” Jackson Nickerson, Ph.D. and Todd Zenger, Ph.D. will share the $10,000 honorarium in recognition of their research that examined the negative impact that social comparison, or envy, causes in the workplace.

Technology can help ease the pain when corporations change

Streaming video can make for a very authentic form of communication.While most businesses pay lip service to the importance of communication in managing change, few successfully do it. A business professor from Washington University in St. Louis says using the internet to stream short videos every week from the CEO is the first step toward smooth transitions.

Making R&D more cost effective

In dating — as in business — you don’t want to be looking for a date when you’re desperate; you want to find one before you become desperate. Business professors at Washington University in St. Louis have found that how firms manage their research and development (R&D) pipelines could mean the difference between always having products in the works and searching desperately for new goods. More…

Outsourcing helps or hurts businesses, depending on how they’re used

People’s suspicions about outsourcing are sometimes right; it is just a way for firms to save a buck. But when firms outsource IT projects or share resources with a supplier, they might be creating competitors who could steal customers or profit making ideas, says a professor from the Olin School of Business. Without knowing when it is appropriate to outsource, the financial impact could be quite harmful.

Canadian drug imports won’t bring down the costs of drugs; would likely raise prices

Despite the rejection of a provision to allow prescription drug imports from Canada in the Medicare bill passed by Congress, policymakers are still considering other bills that would allow the drug imports from North of the border. But Jackson Nickerson, a professor of organization and strategy at the Olin School of Business at Washington University in St. Louis, says that allowing the import of drugs from Canada would likely raise prices for both Canadians and U.S. consumers. Nickerson is currently engaged in a major research initiative with the Food & Drug Administration (FDA) and the pharmaceutical industry to improve the manufacturing process for drugs.

Business schools collaborate with FDA on drug manufacturing performance study

The U.S. Food and Drug Administration will collaborate with Assistant Professor Jeffrey T. Macher of the Robert Emmett McDonough School of Business at Georgetown University and Associate Professor Jackson A. Nickerson of the Olin School of Business at Washington University in St. Louis as part of its strategic initiative to modernize the regulation of pharmaceutical manufacturing and product quality. Under the terms of the material transfer agreement with the FDA, Macher and Nickerson will conduct research and analysis to help the FDA identify the factors that predict manufacturing performance to further refine the agency’s risk-based site selection model for inspections as well as its other efforts to target identified risks to pharmaceutical quality and strengthen its pharmaceutical compliance program.